FAQs & Fees
of working with Jaclyn Zeal, LMFT
Frequently Asked Questions
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My current hours are as follows:
Tuesdays & Thursdays from 10am-4pm
I’ve just opened limited evening hours for couples — inquire for days/times
Most of my clients see me weekly or biweekly, and we meet at the same time each week. I have limited floating appointments for those who have less predictable schedules.
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At this time, I exclusively meet with clients virtually. I use Simple Practice as my platform, and it has a great HIPPAA-compliant and easy-to-use telehealth component.
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Unfortunately, no. I am only licensed by the state of PA to treat clients. I can meet with clients across Pennsylvania online with my virtual platform, but clients must reside in the state of PA.
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In order to ensure we are a good fit, I start things off with a free 20-minute consult call. During this consultation, we'll explore the goals of therapy and whether they align with my approach. It's important that we interview each other, as research shows that the "rightness of fit" of the therapeutic relationship has a huge impact on progress!
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This is a very common question! Generally speaking, no. I don’t do both couples and individual work simultaneously. This is because I need to stay impartial for couples therapy for balance and trust. It’s also important that I don’t become a “secret keeper” if I’m seeing one member of the couple much more often.
However, I do have individual clients invite their partner in periodically when there is a focus on the relationship in the work.
In my work with couples, I also periodically do individual sessions (typically, one for each partner to create balance).
If you have more specific questions, feel free to reach out to me directly.
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My clients pay directly for therapy services (my client portal keeps your credit card on file, which makes it easy).
I accept all major credit cards and debit cards, plus HSA and FSA cards.
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No, but many of my clients do seek insurance reimbursement since I am considered an out-of-network provider.
First, find out if you qualify for out-of-network benefits. If you do, our client portal automatically creates a superbill of the previous month’s invoices, which is what you will forward to your insurance company for reimbursement.
How to find out if you have out-of-network benefits:
Clients reach out directly to their insurance provider to find out if they have out-of-network benefits. You’ll call your insurance provider and ask the following questions:
• Do I have out-of-network benefits for mental or behavioral health with this policy?
• Do I have an out-of-network deductible?
• If yes:
• What is my out-of-network deductible?
• How much of my out-of-network deductible has been met?
• What is the start date of the calendar year my out-of-network policy is based on?
Ask the representative what percentage does the policy cover for the following services:
90791 - Intake Session
90834 - Individual psychotherapy
90847 - Couples Therapy
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I have a 24-hour cancellation policy. If clients cancel within that window, they are charged a full session fee.
My client portal sends out appointment reminders 48 and 24 hours ahead of time, plus 15 minutes before appointments.
Investment Fees
Therapy is a real commitment — of time, energy, and money. I don't take that lightly.
I keep my caseload small on purpose. It means I can actually be present with you. It means I have the capacity to take steps between sessions to handle your therapy treatment with care — whether getting support from another therapist, engaging in speciality trainings, reading or collaborating with members of your treatment team (such as individual therapists for couples therapy clients).
Current rates:
Couples therapy: $200 per 50-minute session
Individual therapy: $180 per 50-minute session
I also hold a few reduced-fee spots for those who are navigating financial hardship. If that's you, just reach out. All slots currently filled.
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